Our pay as you go option enables you to purchase support ‘blocks’ rather than sign up for a support package. These 15-minute blocks can be used for service desk support, consultancy, or field engineer visits.
All remote work by our service desk will be charged in blocks. When it comes to site visits, however, you’ll be charged for the first hour in full, then in 15 minutes blocks for additional time after that.
All blocks purchased will be charged at the end of each month.