Unbeatable IT Support

OUR SUPPORT PACKAGES

OUR IT SUPPORT PACKAGES

Unbeatable IT Support

We offer a variety of first class support packages to look after your IT systems, hardware and software. These will be tailored to your specific needs so pricing is bespoke.

Our packages are as follows:

IT support worker working on IT issue as part of a business IT support package
IT consultant and engineer working on server used for IT support packages

OUR IT SUPPORT PACKAGES

Pay as you go

Our pay as you go option enables you to purchase support ‘blocks’ rather than sign up for a support package. These 15-minute blocks can be used for service desk support, consultancy, or field engineer visits.

All remote work by our service desk will be charged in blocks. When it comes to site visits, however, you’ll be charged for the first hour in full, then in 15 minutes blocks for additional time after that.

All blocks purchased will be charged at the end of each month.

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OUR IT SUPPORT PACKAGES

House Keeping

We will visit you on a weekly, bi-weekly or monthly basis to carry out routine maintenance, assist with any project work, or address any hardware issues.

These visits usually take a day or half a day. Please prepare a list of items you’d like us to address in advance.

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Two businessmen shaking hands arranging IT support package
Modern datacentre full of servers storing data as part of a business IT support package

OUR IT SUPPORT PACKAGES

Cloud-based backups

We recommend Cloud-based backups over onsite backups because they reduce the risk of data loss and speed up recovery times.

Our experts will always recommend a backup and disaster recovery solution that meets your individual requirements. We work with leading industry partners to ensure your plan is both reliable and GDPR compliant

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